Ashes and Return FAQs

In most cases, ashes are returned within 2 days after the cremation has taken place.

We’ll confirm the expected timing with you during the arrangement process and keep you updated along the way, so you always know what to expect.

After the cremation, ashes are returned to you.

You can then take your time to decide what feels right — whether that’s holding a memorial, scattering or interring the ashes, sharing them with family, or keeping things private. We can support you with any next steps when you’re ready.

Ashes can often be scattered in New Zealand, depending on the location and any local guidelines.

We can help guide you on what to consider, and you can check with the relevant council or landowner if needed to ensure everything is done appropriately.

Yes – many families choose to divide ashes between family members.

We can guide you on what’s possible and help you arrange this in a way that works best for you and your family.

Yes – ashes can often be buried or interred at a later time.

We can help you understand what to consider, and you can check with the cemetery or place of interment for any current requirements.

Yes – many families choose to keep ashes at home, at least for a while.

You can take your time and decide what feels right for you and your whānau once the ashes are returned.

There are many options – you may choose to keep the ashes, scatter them, inter them, share them with family, or include them in a later memorial.

You don’t need to decide straight away – you can take your time and choose what feels right. We can also support you with any arrangements when you’re ready.